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Provide around-the-clock personalized customer service.
Understand your customers through advanced natural language understanding (NLU) and provide relevant responses.reliable omnichannel services.
Automatically recognize customer context and respond appropriately in a natural way.
Deliver customized answers to your customers by using real-time data to ask meaningful questions.
Equip your contact center agents with up-to-the-minute, actionable information along with cross-channel monitoring capabilities.
Cater to your customers’ needs with a chatbot, a voicebot or a callbot available on websites, Android/iOS apps and smart devices.
Advanced machine learning (ML), supervised by experienced Odigo bot trainers, enables the omnichannel bot to learn and improve from the inputs it experiences.
Connect with 3rd party internal and external tools, information systems, customer relationship management (CRMs) and artificial intelligence (AI).
By deploying a truly omnichannel bot, you can provide your customers with the personalized care they want with the increased freedom and convenience that self-service delivers, anytime, anywhere and on any device.
Industry: Retail
Markets: France
Industry: Logistics
Industry: Financial Services and Insurance
With banks reducing their number of brick-and-mortar locations, how can they continue to deliver rewarding, personalized customer experience?
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