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    Get access to all the tools and information necessary for the customer's life cycle at Odigo by heading to our client portal

    My Odigo

    Get more value from interactive voice response

    Interactive voice response (IVR) has been reducing costs in high call volume environments for decades, but Odigo can bring new value to your IVR system.
    KEY BENEFITS

    Benefit from 30+ years of experience in interactive voice response system design

    Take your IVR to the next level

    • Make your IVR system compatible with advanced features such as natural language processing.
    • Save customers’ time with automatic identification.
    • Get expert advice on efficient decision tree design for your industry.
    Features

    Add advanced interactive voice response capabilities to your contact center

    Vocal bookmarks

    Instantly identify callers from their phone numbers with ID tracking.

    IVR payments

    Enable secure payments during interactions with virtual or human agents.

    Natural Language Understanding (NLU)

    Deploy NLU-powered conversational AI for more accurate automated qualification and more capable virtual agents.

    Upgrading interactive voice response with Odigo

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    See Odigo interactive voice response in action

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    • Save customers’ time
    • Free agents for high-value tasks
    • Reduced costs
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